The Billing / Customer Service Department  

The Sheffield Group’s Billing / Customer Service department is here to handle all of our agents’ and members’ customer service needs. Our friendly and experienced representatives are happy to assist you with any of your inquiries regarding invoicing, audits, or any other billing questions.


Due to popular request, we are pleased to announce we are now able to take credit card and check payments online. This feature is available 24/7 and makes paying your bill faster, easier and more convenient than ever before.  Simply click on the payments tab above to begin paying online.


If you are looking for a Workers' Compensation provider and want to know more about us, please give us a call. We would be happy to address any questions you may have. You can reach us between the hours of 8:30 to 5:00 CST, Monday through Friday at 205-437-2344 or 1-866-839-4381. If calling after hours, please leave a message and your call will be returned on the next business day.